Total Quality Management

Overview

Focused on practical impact, Total Quality Management is an intensive professional program in Quality & Productivity that builds capability that lasts well beyond the training room. Over five focused days, participants explore the methods, tools and real cases behind total Quality Management, and leave with a clear plan they can put to work in their own organization.

Who Should Attend

This program is ideal for managers, specialists and technical professionals in Quality & Productivity who want to strengthen their expertise in total Quality Management, as well as anyone preparing to take on greater responsibility in this area.

Learning Objectives

• Apply practical total Quality Management methods and tools to real work situations.
• Understand the core principles and current practice of total Quality Management.
• Use recognized frameworks to improve quality and performance.
• Build and communicate a clear, actionable plan with confidence.
• Measure outcomes and drive continuous improvement.

Course Outline

• Module 1: Tools, techniques and hands-on application
• Module 2: Foundations and key concepts of total Quality Management
• Module 3: Measurement, review and continuous improvement
• Module 4: Risk, compliance and governance considerations
• Module 5: Standards, frameworks and professional practice
• Module 6: Planning, implementation and execution

Certification

On successful completion, participants receive an accredited AIAT certificate of attendance from AIAT.