IT Asset and Configuration Management

Overview

Grounded in current best practice, IT Asset and Configuration Management is an intensive professional program in Information & Communications Technology that gives participants the confidence and tools to perform at a higher level. Over five focused days, participants explore the methods, tools and real cases behind iT Asset and Configuration Management, and leave with a clear plan they can put to work in their own organization.

Who Should Attend

This program is ideal for managers, specialists and technical professionals in Information & Communications Technology who want to strengthen their expertise in iT Asset and Configuration Management, as well as anyone preparing to take on greater responsibility in this area.

Learning Objectives

• Avoid the most common pitfalls and manage risk proactively.
• Measure outcomes and drive continuous improvement.
• Apply practical iT Asset and Configuration Management methods and tools to real work situations.
• Build and communicate a clear, actionable plan with confidence.
• Analyze common challenges in Information & Communications Technology and design effective solutions.

Course Outline

• Module 1: Real-world case studies and lessons learned
• Module 2: Measurement, review and continuous improvement
• Module 3: Foundations and key concepts of iT Asset and Configuration Management
• Module 4: Tools, techniques and hands-on application
• Module 5: Building a practical action plan for the workplace
• Module 6: Standards, frameworks and professional practice

Certification

On successful completion, participants receive an accredited AIAT certificate of attendance from AIAT.