Benchmarking and Best Practices

Overview

Built around real workplace challenges, Benchmarking and Best Practices is an intensive professional program in Quality & Productivity that builds capability that lasts well beyond the training room. Over five focused days, participants explore the methods, tools and real cases behind benchmarking and Best Practices, and leave with a clear plan they can put to work in their own organization.

Who Should Attend

This program is ideal for managers, specialists and technical professionals in Quality & Productivity who want to strengthen their expertise in benchmarking and Best Practices, as well as anyone preparing to take on greater responsibility in this area.

Learning Objectives

• Avoid the most common pitfalls and manage risk proactively.
• Understand the core principles and current practice of benchmarking and Best Practices.
• Make better decisions using data and structured thinking.
• Use recognized frameworks to improve quality and performance.
• Analyze common challenges in Quality & Productivity and design effective solutions.

Course Outline

• Module 1: Risk, compliance and governance considerations
• Module 2: Measurement, review and continuous improvement
• Module 3: Foundations and key concepts of benchmarking and Best Practices
• Module 4: Building a practical action plan for the workplace
• Module 5: Real-world case studies and lessons learned
• Module 6: Tools, techniques and hands-on application

Certification

On successful completion, participants receive an accredited AIAT certificate of attendance from AIAT.